Returns & Exchanges
At Lakanto, we want you to be completely satisfied with your sugar-free journey; if you are not happy with your purchase, we offer a 30-day satisfaction guarantee on all our monk fruit products.
Check Eligibility
Ensure your request is made within 30 days of the delivery date and was purchased directly from the Lakanto website.
Contact Support
Email our customer service team with your order number and the reason for your return to receive a Return Authorization.
Package Your Items
Securely pack the products you wish to return, including the original packing slip or a note with your order details.
Receive Refund
Once your return is received and inspected, we will process a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing